SHIPPING INFORMATION FOR TRACKSIDE BRANDED PRODUCTS

Within US & Canada*: Shipping method is through United States Postal Service. To keep shipping costs down we ship via First Class Mail to all United States and Canadian addresses. The cost for shipping within the United States, Alaska, Hawaii and Canada is noted in the chart below. If you require a different type of shipping service, a request must be made to us in an email. An additional shipping charge may apply for services other than standard shipping method.

International: Shipping method is through United States Air Mail. An additional fee of $3.25 USD applies for all international shipping to cover customs form preparation an handling. Your order invoice through Paypal will only show standard shipping cost. An additional Paypal invoice will be sent to you and MUST be paid before item is shipped. If you do not pay additional shipping charge within 7 days, your payment will be refunded to your Paypal account and your order will be cancelled.

Shipping Times**: In stock items nornally ship the following business day. Because our shipping is sent via United States Mail Service, shipping times will vary. Continental US shipments, on average, arrive before or within 5-10 business days. International shipments arrive within 12-17 business days. If your package does not arrive within this amount of time, please email for information.

* NOTE: Shipments to Canada are calculated at US costs, but delivery times are likely to be the same as international shipments.

**NOTE: Shipping times will vary due to seasonal Postal Service workloads, holidays, security guidelines and other unforseen circumstances beyond our control. We will do the best we can to accomodate our customers in the event that a package is lost during shipping.

Returns: A request must be made to us in an email. Returns will be issued a Return Materials Authorization (RMA) number. This number must be added to the bottom of the return packaging. Items returned in original packaging and condition will be issued a refund. All return shipping charges are the buyers responsibility. Your refund will be for the purchase price only. Refund processing time will vary due to type of carrier service used to ship the item back to us. Refunds WILL NOT be issued for sets containing used or broken screws.

Broken Screws: One free replacement screw for broken one (up to 3 screws total) will be shipped free of charge. You must send us an email with the size, color and type of the broken screw in order to receive a replacement. The buyer will also need to include their shipping address for the replacements. There will be no tracking information for your replacements and they will be mailed via US First Class Mail. Please see our installation hints section for ways to prevent damage to screws when installing them. Thank you.